Frequently asked questions
The essentials on joining, compliance, security, and what to expect during the ViaFida beta.
Who can join the waitlist and beta?
Suppliers, retailers, or both. When you sign up you tell us which side of the order you're on, and we onboard accounts in waves by role and the states you operate in.
What does the beta include?
Beta accounts get the core platform built on four pillars: a compliance-gated marketplace where suppliers, distributors, and retailers discover and trade with each other; automated compliance and tax; analytics that power buying and selling decisions; and marketing reach for distributors — plus catalog, price-book, and inventory tools connected to your ERP and POS. We're expanding capabilities continuously during the beta.
How is compliance handled?
The platform is a facilitator: it enforces that trades happen only where both parties hold valid licenses for the destination state at ship date, and it models per-state vape directories and tobacco rules. Tax liability stays with vendors — the platform provides jurisdiction-aware pricing, excise pass-through, and an audit trail, not merchant-of-record services.
How is my data protected?
Every account is isolated at the database layer with row-level security. An edge web application firewall blocks scanners, bots, and burst traffic, and sessions are hardened with security headers across the platform.
What's the onboarding timeline?
We onboard in waves as launch readiness allows — typically about 30 to 45 days from launch readiness for a given role and set of states. Joining the waitlist puts you in line and tells us where you operate so we can prioritize.
What about pricing?
Pricing is being finalized; join the waitlist and we'll share details before launch.
Still have questions?
Join the waitlist and we'll be in touch — or email us and we'll help.